September 15, 2003
MEDIA CONTACT: Gary Stephenson
Johns Hopkins Hospital Wins 2003 Consumer Choice Award in Both Baltimore and Washington, D.C.
Once again the The Johns Hopkins Hospital received the Consumer Choice Award for both the Washington and Baltimore regions from the National Research Corporation (NRC). Hopkins was one of only a few hospitals to earn top choice status in a dual-market region, according to NRC, a firm specializing in health care performance measurement. The company issues its annual awards to hospitals with the highest quality and image ratings based on the firm's syndicated health care market guide telephone survey of households in 130 markets.
"Informed health care consumers are ultimately the final arbiters of a hospital's reputation and quality," says Ronald R. Peterson, president of The Johns Hopkins Hospital and Health System and executive vice president of Johns Hopkins Medicine. "We are truly pleased that year after year, consumers in the Washington and Baltimore regions continue to select us as number one."
Of the 3,000 hospitals named by consumers in the survey, the top 175 rank highest in their Metropolitan Statistical Areas, as defined by the U.S. Census Bureau. The 2003 survey queried more than 140,000 households representing 400,000 consumers in the contiguous 48 states and the District of Columbia.