JHMI Office of Communications and Public Affairs

October 12,1999

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Judy Reitz Appointed Executive Vice President and Chief Operating Officer of the Johns Hopkins Hospital

Judy A. Reitz, Sc.D., a chief architect of The Johns Hopkins Hospital's ongoing operations restructuring efforts and an authority on organizational performance and design, has been named executive vice president and chief operating officer of The Johns Hopkins Hospital. She is the sixth person and first woman appointed to the executive vice president post.

Reitz, 50, widely regarded for her role in reorganizing The Johns Hopkins Hospital's operations, has also simultaneously served as senior vice president of operations of The Hospital and executive vice president and COO of Johns Hopkins Bayview Medical Center for the past two and one-half years.

"During her 18-year Hopkins career, she has demonstrated results-oriented leadership and has a proven track record of building cohesive teams and promoting collaborative problem-solving," says Ronald R. Peterson, president of The Johns Hopkins Hospital and Health System and executive vice president of Johns Hopkins Medicine. "As Hopkins tackles the extraordinary challenges facing academic medicine in the turbulent health care marketplace, we must further streamline Hospital operations and achieve unprecedented levels of coordination, integration and efficiency. Along with her commitment to responsive, patient-centered service excellence and her creativity and broad vision, she knows the nuts and bolts of hospital operations necessary for managing positive change."

In her continuing capacity as vice present for operations integration for The Johns Hopkins Health System, Reitz will seek further opportunities to improve coordination of operations among the three hospitals of Johns Hopkins Medicine, The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center and Howard County General Hospital. Reitz also serves as chairman of the board of trustees of Johns Hopkins Home Health Services, Inc. and is a member of the board of trustees of Priority Partners, Hopkins' Medicaid managed care program.

"The challenges we face in academic medicine are unparalleled," says Reitz. To be at the helm of operations of The Johns Hopkins Hospital, to help shape the future at such an important time in history, is an extraordinary opportunity. Working with people of such enormous talent, dedication and character to continue to forge new frontiers in the science and delivery of medicine is exhilarating. One of my primary objectives is to make sure we focus on the basics of our infrastructure -- administrative and support operations -- to reach new heights in service excellence and futuristic state-of-the-art operations."

The daughter of an Army officer, Reitz began her professional career as a member of the U.S. Army Nurse Corps, serving from 1971 to 1973 as a first lieutenant, working first at Kimbrough Army Hospital in Ft. Meade, Md., and then at the Army Medical Research Institute for Infectious Diseases at Ft. Detrick, Md. From 1974 to 1981, she served as director of nursing at Meridian Healthcare in Randallstown, Md.

Reitz holds a doctorate of science degree in health policy/health finance and management finance and management from The Johns Hopkins University School of Hygiene and Public Health, as well as a master of science and bachelor of science in nursing from the University of Maryland School of Nursing. She is a member of the associate faculty of The Johns Hopkins University School of Hygiene and Public Health and The Johns Hopkins University School of Nursing. She has authored a number of publications, primarily focusing on patient acuity and case mix measurement. Reitz has been named one of Maryland's Top 100 Women and is also recognized as one of the Top 50 Business Women in Baltimore.

In 1984, Reitz became part of the Hopkins management team that transformed the deficit-ridden Baltimore City Hospitals into what is now known as Johns Hopkins Bayview Medical Center, turning a $7 million a year loss under city ownership into a positive bottom-line performance. In the process, she rose from vice president of nursing to executive vice president/COO, a title she held from 1993 until August 1999. In October 1995, she was appointed to the position of vice president for operations integration for the Hopkins Health System, with the priority of integrating operations across and within Johns Hopkins Health System member organizations through the application of performance improvement principles and practices and work redesign, spanning the entire health care continuum. In 1996, she assumed the position of senior vice president for operations for The Johns Hopkins Hospital. She served in that capacity until September 1999. She and her family reside in Cockeysville, Md.

JOHNS HOPKINS MEDICINE LEADERSHIP
http://hopkins.med.jhu.edu/BasicFacts/gover/reitzbio.html


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